Privacy and
Cookie Policy
Last updated: March 13, 2026
At CAPCLO, protecting personal information and being transparent about how data is used are priorities. This policy explains how we collect, use, protect, and manage your personal information when you visit our website or communicate with our organization.
Collection of Personal Information
When you visit our website or use some of the services available on it, we collect certain information about you.
This information may include:
- Your first and last name
- Your email address
- Your phone number
- Your company name
- Your IP address
- Certain browsing data collected on our website
This information is collected only when you choose to provide it voluntarily, for example by completing and submitting a contact form or by contacting our team directly.
Use of Information
The information collected may be used to:
- Respond to your requests for information
- Communicate with you about our services
- Improve the user experience on our website
- Analyze website usage and performance
- Ensure the security and proper functioning of the platform
CAPCLO does not sell or rent your personal information to third parties. Personal information is processed on the basis of the user’s consent, where necessary to respond to a request or provide a service, or where CAPCLO has a legitimate interest in improving its services and/or website.
Sharing of Information
In some cases, we may share information with partners or service providers who support the operation of our website or services, including:
- Web hosting providers
- Performance analytics providers
- Technology providers or digital platforms
These partners are given access only to the information necessary to perform their services and are required to comply with confidentiality obligations.
We may also disclose certain information where required by law or when requested by a competent authority.
Use of Cookies
The CAPCLO website uses cookies to improve the user experience and analyze browsing activity on the site.
A cookie is a small text file stored on your device when you visit a website. Cookies are used in particular to:
- Analyze website traffic
- Understand how visitors use the pages
- Improve website performance and usability
- Support certain technical features
Some cookies may come from analytics or performance tools used to optimize how the site functions. During your first visit to our website, a consent banner allows you to accept or refuse the use of certain cookies.
Managing Cookies
You may manage or refuse the use of certain cookies at any time by changing your browser settings or the consent preferences displayed on the website.
Please note that disabling certain cookies may limit some website functionality.
Protection of Personal Information
CAPCLO implements security measures based on best practices to protect personal information against unauthorized access, disclosure, misuse, or loss.
These measures include, in particular:
- The use of web security protocols
- The protection of servers and digital infrastructure
- Restricted access to personal information
Despite these measures, it is important to note that no method of transmitting, storing, or securing data over the Internet can be considered completely secure.
Retention of Information
Personal information is retained only for as long as necessary for the purposes for which it was collected, unless a longer retention period is required by law.
Your Rights
In accordance with applicable laws, including Quebec’s Law 25 and the General Data Protection Regulation (GDPR) in Europe, you have several rights regarding your personal information.
The right to:
- access the personal information concerning you
- correct inaccurate information
- request deletion of your personal information where applicable (right to be forgotten)
- restrict or object to the processing of your information
- withdraw your consent where the processing of your information is based on consent
To exercise these rights, you may contact us. If you believe your rights are not being respected, you may also file a complaint with the competent data protection authority.
Contact
For any questions regarding this policy or the management of your personal information, please contact us:
CAPCLO
Email:
info@capclo.com
Phone:
France (06 06 66 40 87) | Canada (+1 514 710-4115)
Policy Updates
This Privacy and Cookie Policy may be updated to reflect changes in our practices or legal requirements. The most recent version will always be available on this page.